Return Policy


Returns are accepted, at your cost, within 30 days of purchase for any goods that remain unopened and in new condition for a full refund, less the original shipping cost. In order to process a return you must contact us at info@phoenixproscooters.com to receive a Return Merchandise Authorization (RMA).  Any returns received without an RMA will not be processed. 

In the case of a defect, please return any item to us together with a copy of your proof of purchase. These items will be repaired or replaced free of charge and returned to you.