Warranty
 

 

Decks
Standard decks carry a 3 Month Warranty.
Integrated decks carry a 3 Month Warranty.
Reventon decks carry a 6 Month Warranty.

What’s covered
-Breaking, or Bending
-Manufacturing defects

 What’s NOT covered
-Damage caused by improper use and/or abuse
-Altering the structure (i.e. drilling holes)
-Scratches or grinding to the anodizing
-Any modification
-Damage, cracking, bending, or thinning of the the deck caused my excessive grinding

Standard & Integrated decks also carry a 6 month warranty.  If your deck is greater than 90 days old, but is still within 6 months, the deck qualifies for a warranty replacement at a discount from retail price.  Reventon decks also carry a 1 year warranty.  If your deck is older than 6 months, but still within the first year, the deck qualifies for a warranty replacement at a discount from retail price.  You may purchase a new deck for a warranty price that is discounted from retail.

Phorx
Phorx come with a 6 Month Warranty.

What’s covered
-Snapping, Bending, and Cracking
-Manufacturing defects

What’s NOT covered - refer to bottom of page

Handle Bars
Handle Bars come with a 1 Year Warranty.

What’s covered
-Breaking, Visible Cracking, and Bending
-Manufacturing defect

 Wheels
Wheels come with a 6 Month Warranty.

What’s Covered
-Dehubbing (PU coming detached from the core)
-Chunking (Occurs when a chunk of the PU becomes detached from the core)
-Manufacturing defect

Clamps
Clamps come with a 6 Month Warranty.

What’s covered
-Breaking, Visible Cracking, and Bending
-Manufacturing defect

What’s NOT covered - refer to bottom of page

Brakes
Brakes come with a 6 Month Warranty.

What’s covered
-Breaking, Visible Cracking
-Manufacturing defect

 What’s NOT covered - (This applies to all)
-Damage caused by improper use and/or abuse
-Altering the structure (i.e. drilling holes)
-Scratches or grinding to the anodizing
-Any modification
-Stripping and cross threading the threads
-Stripping or cross threading of the internal star nut
-Scratches or grinding to the powder coating
-Stripping or cross threading of the integrated clamps (HIC versions)
-Damage, cracking, bending, or thinning of the deck caused my excessive grinding

 

If your product qualifies for warranty, please email warranty@phoenixproscooters.com with images of the product &a proof of purchase/receipt.


Please mail in the warranty product, with a copy of this form. Warranty Form

The warranty only is valid for the original owner of the product.

We must have a receipt/proof of purchase to warranty the product.

 

 

 

 
   
       


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